Excellent company benefits after 6 months service including pension, Healthcare, Gym Membership, subsidised massage service and free fruit!

The basic salary is £12,500 per annum plus a £1000 shift allowance (based on a 35 hr week). There is potential to earn bonuses on top of that, targets are set monthly and bonuses start from £300. After completing 3 months employment, overtime is generally available for those that want it and after 6 months, with proven good performance the salary is increased to £13,000, at this stage a 42 hr contract is offered, increasing the basic salary to £15,600.

Job Purpose:

Through inbound and outbound telephone calls you will negotiate outstanding monies by reaching agreements on defaulting accounts as well as dealing with any queries.
The post holder will be supported through planned coaching and development.

Key Responsibilities and Accountabilities:

1. Contacting defaulting accounts via telephone and letter to negotiate outstanding payments
2. Adhere to predefined team standards and legislative guidelines when speaking on the telephone
3. Record key information clearly and precisely using bespoke computer packages
4. Work towards agreed individual and team targets
5. Develop self, and maintain knowledge in relevant collection activities
6. Adapt communication style to affect negotiation success

Personality:

Self motivated with a positive attitude and drive for success

Personal Situation:

Able to work extended hours on occasion when required.

Specific Job Skills:

Previous experience in this type of work is not essential however individuals must possess excellent communication skills and experience of working with computers

The ideal candidate will have  proven experience of personal injury law in a well respected firm. 

Must offer excellent communication and organisation skills, be able to deliver straight-forward quality advice to clients with the ability to work both autonomously and within a team.

MAIN PURPOSE OF THE JOB

• Close exhibition stand space sales opportunities by appropriate techniques via the use of the telephone and other methods as required and complete associated administration
• Actively seek and sell sponsorship opportunities to exhibitors
• Ensure work plan schedules are maintained
• Utilise and track sales budgets effectively to ensure they are delivered within agreed targets
• Contribute to budget planning, ensuring forecast overspend in agreed budget plans are identified so as to allow management action time to react as appropriate
• Provide monthly/weekly reports on progress for show
• Maintain close liaison with Publishing Director
• Provide sales support for other shows and events as directed
• Provide administrative support to Event Team, and others when required either at head office or on site
• Provide administrative support in the office environment

KEY TASKS

• Ensure that all potential exhibitors are aware of stand availability and convert any prospects into firm sales orders
• Seek and convert sponsorship opportunities into firm commitments
• Ensure call rate and call plan schedules are maintained
• Contribute to and achieve the relevant target figures for each month
• Confirm in writing all sales agreements
• Develop and maintain robust and up to date sales databases
• Produce weekly accurate sales reports
• Keep all correspondence in order and up to date
• Creatively explore all new opportunities, to ensure that revenue is maximised from all available avenues.
• Manage, in association with the Credit Controller any aged debt from individual clients ensuring minimal bad debt to the company.
• Maintain up to date copies of relevant industry magazines and generate new contacts for canvassing
• Contribute to the accurate update of relevant show websites
• Undertake any other duties and responsibilities commensurate with the level and responsibilities of the post
• Work in harmony with all other personnel and communicate in an open and courteous manner with colleagues and customers
• Carry out responsibilities in accordance with Company policies and procedures
• Undertake any training necessary to carry out duties and responsibilities
 

OBJECTIVES: To exceed income targets through a thorough understanding of the market place, identifying new opportunities for products and new routes to market.
Develop a sales and marketing culture throughout the company.

KEY JOB RESPONSIBILITIES:

• To take responsibility for the achievement of total income targets working with other managers.
• To set, monitor and ensure achievement of targets in association with the Business Development Managers
• Develop and deliver a sales and marketing plan showing activity required to achieve agreed targets
• Plan promotional activity designed to raise the profile of the company and its products
• Take responsibility for planning and managing the development of the company’s web site
• Liaise with the Product Manager in respect of customer feed back and future product development/revision requirements
• Define and deliver a focused marketing programme to better exploit the existing product range
• Work in conjunction with the Product Manager to organise successful product launch activities designed to reach the target audience
• Commission market research activity to inform discussion on new product strategy and to feed into the business planning process
• Liaise with the group marketing department on promotion and marketing of the company